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March 1-3, 2021
Achieve a 5-star C-SAT score, enhance operational efficiency and reduce cost!
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Insurance Solutions

Transform you Insurance operations with our suite of business process services and agile automation through technology-enabled solutions delivering reduced operational costs, improved customer responsiveness and sustained efficiency gains.

Our solutions helps insurance carriers, brokers and managing general agents achieve:

15% improved efficiency | 35% lower operational costs | Over 98% accuracy & enhanced customer service

Insurance services that we can support

Brochure
Testimonial

We would like to express our appreciation for the outstanding service we have received. It is a partnership that fosters productive interactions, dedicated resources to improving quality and production numbers. We value your teams service in helping us reach our SLA’s with our clients.

SVP, Operations
Blogs

3 practical steps to a 5-star customer satisfaction (c-sat) rating

Operational Efficiency in Insurance operations – Is your Approach working?

About SLK Global

Who we are

  • Leading digital solutions & business process transformation provider
  • Driving business transformation for over 20 years in the financial services industry
  • Serving over 100+ customers

Insurance expertise

  • A dedicated team of 1,100 FTE supporting the Insurance industry
  • Extensive domain knowledge in Insurance document processing, exception processing, insurance tracking, underwriting support services and verification for Homes & Motor products
  • Support for multiple insurance functions with significant cost & efficiency impact on Data Management, Quality Control & Customer Contact center
  • Sustained efficiency gains from process enhancement. Technology-enabled solutions including RPA, Analytics and Compliance/ QC automation

Insurance volumes
supported (Annually)

  • 7M documents processed
  • Data verification/ QC of over 6M documents
  • Over 1.6M contact center calls

Interested?

Get in touch and we can chat about how our services can drive value to your business.